DeskFlyAI

An automated receptionist for your website that works after hours.

DeskFlyAI is a chat assistant for your website. It answers customers from the information you give it, tells them plainly that it is an AI, and when someone wants work done, it collects the details and emails them to you.

14-day free trial. You can build and test it first. A card is needed to put it on your website, and you can cancel before the trial ends and pay nothing.

Built for home service companies

Plumbing, HVAC, electrical, roofing, cleaning, landscaping and other trades. Homeowners search when something breaks, often after you have closed. See how it works for your trade.

What it does, and what it does not

We would rather you know exactly what you are getting.

It will

  • Answer questions about your hours, services, areas and policies, using only what you wrote down
  • Say it does not know, rather than guess
  • Tell customers it is an AI, and offer a "Talk to a person" button
  • Collect a name, phone number and what the job is, then email you the details
  • Send topics you flag, such as pricing, refunds, legal and medical, to you instead of answering
  • Tell customers when you will actually reply, based on your business hours

It will not

  • Book into your calendar or confirm an appointment
  • Send text messages, answer phone calls or take payments
  • Quote a price you have not given it
  • Pretend to be a person
  • Make changes to its own rules without your approval

Calendar, text and payment support are on the list. We will not promise a date.

Live on your website in four steps

  1. Tell it about your business. Paste your hours, services, areas you cover and common questions. Plain language, nothing to install.
  2. Test it like a customer. Ask it the questions your customers ask, and the awkward ones. It shows which of your information it used.
  3. Add one line to your site. A chat bubble appears. No website? Share a hosted chat link or a QR code.
  4. Check your email. Each request arrives with the customer's details and a short summary, and you decide what to do next.

You stay in control

Your information only

It answers from what you provide. Add to it or correct it any time.

Approve before it emails

When a customer leaves a message, it drafts a reply. You approve, edit or discard it before anything is sent.

Built-in cost limits

Monthly message allowances and daily spending caps mean no surprise bills.

Private by default

Conversations are encrypted at rest and deleted on a schedule you choose. You can export or delete everything.

Simple pricing

One assistant. Try it free for 14 days, then it renews on the plan you pick. We email you before the trial ends.

Monthly

$29 a month

Cancel any time.

3 months

$83 every 3 months

$27.67 a month. Saves $4.

6 months

$157 every 6 months

$26.17 a month. Saves $17.

12 months

$289 a year

$24.08 a month. Saves $59.

Start free trial

Try it on a sample trade business

These are made-up businesses so you can see how it behaves. Ask them anything, including things it should not answer.

Made in Wichita

DeskFlyAI is a product of DevForge ICT, a small web studio in Wichita, Kansas. We are a small business too, and we built this for the kind of owner who is on a job site or behind the chair when the phone rings. We work with you by Zoom, phone and email, and you can reach us directly at contact@deskflyai.com.

Questions owners ask

Do I need to be technical?

No. You fill in plain-language steps. Putting it on your site means pasting one line, or sharing a link if you do not have a website. If you would rather we do it, ask.

Will it make things up?

It is told to answer only from your information and to say it is not sure otherwise. Topics you flag go straight to a person, and you can test it with trick questions before it goes live.

Will customers know it is an AI?

Yes, always. The chat is labeled "AI assistant", it says so when asked, and there is a "Talk to a person" button.

What can it not do yet?

It does not book into your calendar, send text messages, take payments or answer phone calls. It collects requests and passes them to you by email.

What happens if I go over my messages?

Nothing extra is charged. Once the month's messages are used, customers are asked to contact you directly until next month, and you get an email before that happens.

How does the free trial work?

You get 14 days free. We take a card when you put the assistant on your website, email you before the trial ends, then charge the plan you chose. Cancel before then and you are not charged.

How do I cancel?

Online, any time, from Manage billing.

Let your website answer the easy questions.

Start free trial

Questions? contact@deskflyai.com